Refund policy
You are eligible for a Replacement/ Refund only if you receive manufacturing defect product. The products should be in original condition with original tags, folds intact and returned along with the box in which the product was delivered. Return once initiated, Only damaged products are eligible for refund or replacement. The product without above criteria will not be considered for exchange/ refund. Customer has to raise a return request within 24 hours of order delivery. Customer has to bear the return shipping cost. Shipping charge will not be refunded against any order. Once the replacement is approved,
Cancellation Policy Order once shipped from our place cannot be cancelled, but you can return it once it is delivered to you. It will be considered for Exchange. If due to unavoidable circumstances or circumstances beyond our control, your order is not processed or the product is not shipped to you within time, the order shall stand cancelled and the entire amount will be refunded to you and no liability shall be incurred by us. Customer has to return the product for us to process refund. Refund will be credited to the original payment method within 7-10 working days. The refund processing time will be 24 hours .Only product price will be refunded which customer paid while purchasing the product.
Replacement Policy
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Damaged Items:
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Report within 24 hours with:
Clear photos of damage
Unboxing video is mandatory for replacement
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Lost Shipments:
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Claim after 20 working days (domestic)/25 days (international)
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We investigate with courier
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Replacement/refund if confirmed lost
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Non-Replaceable Items:
Customized products
Opened hygiene items
Refunds: Processed within 7-10 business days if replacement unavailable